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Korvex

SmartFeedback

Know how it went for every customer, the same day.

SmartFeedback sends a three-question button survey when you deliver a service. If someone isn't happy, your manager gets the alert and an open conversation to fix it that same day.

How it works.

  1. 01

    You deliver the service

  2. 02

    The customer answers with buttons

  3. 03

    Low score: alert to the manager

  4. 04

    High score: a thank-you

What's included.

What's included.
What's includedDetail
WhatsApp surveyThree button questions when the service is delivered
Detractor alertAn instant alert to the manager with the conversation open
Thank-youA message to happy customers and, with SmartReviews, the review link
RecordSatisfaction per customer and per rep in the CRM

Who it's for.

  • 01

    Service and after-sales companies.

  • 02

    Businesses without a Google profile.

  • 03

    Managers who want to measure satisfaction without phone calls.

Investment.

Investment.
ItemNet priceWhen it's paid
MonthlyUS$79 a monthWith your plan's monthly fee
SetupNo setup feeLive in 2 business days

Plus taxes. Runs on Operate, Grow or Enterprise; prorated on your next invoice and cancellable month to month. Meta charges your company directly for template messages.

Compatible plans.

  • Plan 02

    Most chosen

    Korvex Operate

    CRM, Omnichannel Hub & WhatsApp Automation.

    Fix operational disorder and customer leakage by centralizing all of your company's communication on one screen. We connect your system directly to the official cloud to automate every line in your business, each with its own assistant, without paying third-party licenses.

    • A unified inbox to manage WhatsApp, Instagram, Facebook and web chat in one place.
    • A 24/7 corporate virtual assistant on your main line to filter and pre-qualify prospects.
    • Buy-ready leads delivered straight to your reps, removing dead follow-up hours.

    US$297/month · US$699 setup · 8 business days

  • Plan 03

    Korvex Grow

    Data Intelligence, Ad Attribution & Advanced SEO.

    Built for companies already investing in Meta and Google Ads that need to cut inefficient spend. This module isn't traditional marketing; it applies advanced algorithms to grow your company and attract top-quality leads by analyzing your real sales.

    • Executive dashboards that show the exact net ROI of every ad in real time.
    • Automated algorithms that analyze your sales to adjust your ad bids dynamically.
    • AI agents that find the keywords that sell and recommend how to climb on each one.

    US$497/month (includes Operate) · US$999 setup · 7 business days on top of Operate

  • Plan 04

    Korvex Enterprise

    Data Sovereignty, Private Deployment & Multi-Brand.

    The definitive solution for corporations, franchises or holdings that run multiple brands and demand immunity from fragmented license costs. We deliver a unified command center with private deployment for full executive control.

    • Custom, isolated installation in your own private corporate cloud or on-premise servers.
    • Multi-brand architecture able to manage up to 10 subsidiaries at once.
    • Advanced perimeter security, hot data redundancy and engineering support under a dedicated service agreement.

    From US$999/month · from US$1,497 setup · 20 business days

Frequently asked questions.

Do I need a Google profile?

No. SmartFeedback is the option for businesses without a Google Maps profile.

Does it pair with SmartReviews?

Yes. Together they cost US$149 a month and, on a high score, the customer gets the link to leave a review.

When is the survey sent?

When the service is marked as delivered in your CRM.

Related modules.

Next step

Configure your company's commercial infrastructure.

Complete our interactive data-engineering form. Our system automatically calculates the variables, flows and the right server size for your business's operating volume.

Get a structured technical proposal on your official WhatsApp in under a minute.

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